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Delivery

PLEASE NOTE THAT ANY PARCELS DELIVERED UNDER INSTRUCTIONS BY THE CUSTOMER FOR THE PARCEL TO BE LEFT ANYWHERE, WILL BE LEFT AT THE CUSTOMERS OWN RISK, THE BALSA CABIN TAKE NO RESPONSIBLITY IF THE PARCEL GOES MISSING.

DELIVERY OPTIONS

COURIER SERVICE CHARGES

Once your order has been processed and collected by the courier it is usually next working day delivery, but this is not a guaranteed next working day delivery.  Please note that some postcodes as listed below are more than 1 working days delivery service.

No refunds will be issued on delivery of which has been refused and returns.

We offer a courier service to England, Wales and Scotland in 4 Price Bands as detailed below:

Products under 1.2 metre and under 20kg inc. vat starting price £10.00

Products of which include liquid or flammable items under 1.2 metre and under 20kg  inc. VAT starting price £11.00

Products over 1.2 metres and upto 1.6 metres and under 20kg inc. vat starting price £13.00

Products of which include liquid or flammable items over 1.2 metre and upto 1.6 metres and under 20kg  inc. VAT starting price £14.00

We are able to offer this courier service to the following Postcodes of which delivery cost will be advised upon calling for payment on order.

Scottish Offshore
HS1 (2 Days) HS2-5 (3 Days), HS6-9 (5 Days), IV41-45 (2 Days), IV46,-49 (3 Days), IV51 (3 Days), IV55-56 (3 Days), KA27-28 (5 Days), KW15 (2 Days), KW16 (3 Days), KW17 (5 Days), PA20 (2 Days), PA41-49 (3 Days), PA60-78 (3 Days), PH42-44 (5 Days), ZE1-3 (3 Days)

Scottish Lowlands
DD1-7 (1 Day), DD8-9 (2 Days), DD10-11 (1 Day), E1-49 (1 Day) EH51-55 (1 Day), EH91 & 99 (1 Day), FK1-16 (1 Day), G1-9 ( Day), G11-15 (1 Day), G20-23 (1 Day), (G31-34 (1 Day), G40-46 (1 Day), G50-53 (1 Day), G57-82 (1 Day), G83-84 (1 Day), KA1-26 (1 Day), KA29-30 (1 Day), KY1-16 (1 Day), KY99 (1 Day), ML1-12 (1 Day), PA1-19 (1 Day), PH1-14 (1 Day), TD1-15 (1 Day), DG1-14 (1 Day), DG16 (1 Day)

delivery

Scottish Highlands
AB10-16 (1 Day), AB21-25(1 Day), AB30 (2 Days), AB31-32 (1 Day), AB33-36 (2 Days), AB37-38 (2 Days), AB39 (1 Day), AB41 (1 Day), AB42-45 (2 Days), AB51-52 (1 Day), AB53-56 (2 Days),  FK17-21 (1 Day), IV1-20 (1 Day), IV21-24 (2 Days), IV25 (1 Day) IV26-28 (2 Days), IV30-32 (1 Day), IV36 (1 Day), IV40 (2 Days), IV52-54 (2 Days), IV63 (1 Day), KW1-3 (2 Days), KW5-14 (2 Days), PA21-35 (1 Day), PA36 (2 Days)  PA37-39 (1 Day), PA40 (2 Days), PA80 (3 Days), PH15-26 (1 Day), PH30-31 (2 Days), PH32-34 (1 Day), PH35-41 (2 Days), PH49-50 (1 Day)

Or courier services deliveries to Isle of Wight, Isle of Man, cost will be advised when contacted for payment.

EVRI (The New My Hermes)

This service is offered to mainland UK, Highlands, Scottish Offshore, Northern Ireland, Isle of Wight, Isle of Man and International.

Evri only take upto 46″ so if you require 48″ but can use 46″ we cut the 2″ off (put in parcel) and send through this cheaper service.

Upto 1kg and upto Length 46″  and value upto £20.

Starting Cost of £4.49

1-2kg, upto 46″ Length and value upto £20.

Starting Cost of  £9.83

2-5kg, upto 46″ Length and value upto £20.

Starting Cost of £8.35

5-10kg, upto 46″ Length and value upto £20.

Starting Cost of £8.44

Prices may vary depending on your area.  If your order is over £20.00 in value EVRI charge extra insurance which is priced on the value of the items, if items over £50 EVRI charge an extra £1 for a signature.

Once your order has been processed and collected by EVRI Delivery 3 Days+ 7 DAYS A WEEK and service is fully trackable.

POST OFFICE SERVICE

We offer a Postal Service on smaller items upto the value £20.00 ex VAT compensation.

1st Class Large Letter - Starting Price £2.95
2nd Class Large Letter - Starting Price £2.55

1st Class Small Parcel - Starting Price £5.69 upto 2kg
2nd Class Small Parcel - Starting Price £4.99 upto 2kg

Postal Service on smaller items over the value £20.00 ex VAT upto £50 compensation & Signature required.

1st Class Large Letter - Starting Price £4.60
2nd Class Large Letter - Starting Price £4.15

1st Class Small Parcel - Starting Price £6.89 upto 2kg
2nd Class Small Parcel - Starting Price £6.19 upto 2kg

ROYAL MAIL LOST OR DELAY CLAIM

We are unable to resend or make a claim for your Royal Mail delivery if your parcel has been delayed or lost until after 15 Working Days, as Royal Mail class this parcel as still being able to be delivered.

DELIVERY 

Due to a very high demand of orders we are unable to process our order in our usual turnaround, if you require special density, size etc that is not readily available this will take longer as it has to be selected and cut, also due to stock levels this may take longer to process.

Also, please note that when we are in showtime and we are usually away for 4 days and orders will be processed upon our return in order of which they come into us.  Please see our show dates.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.