THE BALSA CABIN IS OPEN FOR BUSINESS AS USUAl FOR MAIL ORDER AND WE ARE ALSO PROVIDING A CLICK AND COLLECT SERVICE FOR LOCAL CUSTOMERS.
The Balsa Wood has finally arrived, but unfortunately the price has gone up more than expected due to an added charge called Emergency Export Surcharge, which has increased our ocean freight charge.
Please be patient with us whilst we process your orders as we do have a very high demand of back orders as we have had no Balsa Blocks to manufacturer for 6 months so orders will take longer to process.
WE WILL NOT TOLERATE ANY RUDENESS OR ABUSE AS WE ARE DOING THE BEST WE CAN TO PROCESS ORDERS.
OUR USUAL ORDER TURNAROUND (which does not include the delivery service option you choose) IS 2-3 Working DAYS BUT DUE TO THE HIGH VOLUME OF ORDERS WE ARE UNABLE TO KEEP TO THIS TURNAROUND TIME.
NOte this excludes post office items of which is usually a 1-2 Working Day turnaround.
To offer the best service with our unique products, we do not take payment on our website, as we prefer to offer our customers better postal rates. Simply shop on our site and then your order gets emailed to ourselves. We will then contact you for payment and work out the most cost effective shipping method for your order.
THIS SECTION DOES NOT APPLY AT THE MOMENT DUE TO HIGH DEMAND OF ORDER. We aim to process orders within 2 to 3 working days, if the item(s) are in stock. We make every effort to get the goods to you as soon as we can. You will receive an email once your goods have been shipped.